Refund policy
At Shynone.pk, your satisfaction is important to us. If you are not happy with your purchase, we are here to help.
We offer a 50-day return policy. You can request a return within 50 days after receiving your order.
To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging. You must also provide proof of purchase.
To start a return, contact us on WhatsApp: +923336200682. Our team will guide you on the next steps. Please do not send any item without contacting us first.
Return shipping cost will be paid by the customer, unless the item is damaged, faulty or incorrect.
If you receive a damaged or wrong item, please contact us immediately on WhatsApp: +923336200682 so we can resolve the issue quickly.
Some items may not be eligible for return. You can confirm with our support team.
For exchange, first return the product. After approval, you can place a new order.
Once we receive and check your returned item, we will inform you about the refund status. If approved, the refund will be processed within 10-15 business days.
If you do not receive your refund within 15 business days after approval, please contact us on WhatsApp: +923336200682.
At Shynone.pk, we aim to provide a smooth and reliable shopping experience.